Fever Kart Privacy Policy

Last Updated: January 2025

At Fever Kart, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you visit our website or use our services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide, improve, and personalize your experience on Fever Kart. The data we gather can be categorized into the following:

A. Personal Information When you register for an account, place an order, or communicate with us, we may collect the following personal information:

• Contact Information: Name, email address, phone number, shipping address.
• Payment Information: Credit/debit card details or other payment methods (we use secure third-party payment processors).
• Account Information: Username, password, order history, and preferences.

B. Non-Personal Information We also collect non-personal data to help improve our services and understand how users interact with Fever Kart. This includes:

• Usage Data: Information about how you use our website, such as pages viewed, browsing behavior, and time spent on specific pages.
• Device Information: Data regarding the device you use to access our platform, such as IP address, browser type, operating system, and location data.

C. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on Fever Kart. Cookies are small text files stored on your device to remember preferences, session information, and provide personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of our platform.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• To Provide and Improve Services: We use your data to process orders, provide customer support, personalize your shopping experience, and improve our platform.
• To Communicate with You: We may send you emails, updates, order confirmations, or promotional content (if you've opted in). You can opt out of promotional emails at any time.
• For Marketing and Advertising: With your consent, we may use your information to send targeted advertisements and offers that are relevant to your interests.
• To Process Payments: Payment information is used solely to complete your transactions through our secure payment gateways.
• To Ensure Platform Security: We monitor activity on our platform to prevent fraud, protect against security threats, and ensure compliance with our policies.

3. How We Share Your Information

We respect your privacy and will not share your personal data with third parties unless necessary for the following reasons:

A. Service Providers: We may share your information with trusted third-party service providers who help us run our platform, process payments, manage customer support, or handle logistics. These providers are obligated to protect your information and only use it for the purposes for which it was shared.

B. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the business transaction. We will notify you of such changes if they affect your rights under this policy.

C. Legal Compliance: We may disclose your information if required by law or in response to a legal process (such as a court order, subpoena, or government request). We will also share data to protect our rights, prevent fraud, or ensure compliance with our terms and conditions.

D. With Your Consent: We may share your information with third parties for purposes not covered above if we have obtained your explicit consent.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. This includes using secure servers, encrypting payment data, and utilizing firewalls to safeguard our systems.

While we strive to protect your information, no data transmission or storage method is 100% secure. We cannot guarantee absolute security, but we are committed to taking reasonable steps to protect your data.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions (such as legal obligations or ongoing transactions).
• Opt-Out: You can opt out of receiving promotional communications at any time by clicking "unsubscribe" in our emails or adjusting your preferences in your account settings.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection to Processing: You may object to certain types of data processing, including marketing purposes or automated decision-making, where applicable.

If you wish to exercise any of these rights, please contact us using the contact details below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the data is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by Fever Kart. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information with them.

8. Children's Privacy

Fever Kart’s platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete that data as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your data.